Archive for the ‘Sales Kick Off Meeting’ Category

A Sales Manager’s Recipe: What is Cooking in 2012

January 23rd, 2012

A Sales Manager’s Recipe: What’s Cooking in 2012?

Last week after a keynote program called Gourmet Living, an attendee came up to me afterwards and discussed her challenges as a sales manager.  The last three years have been tough and she was looking for new ideas for 2012 to excite her team and also to simply change up the routine.

Since my keynote program had been about creating a Menu for Your Life with many metaphors around cooking I  started thinking about what her sales management recipe should be, for about 30 minutes we discussed a variety of ideas. So if 2011 left a bad taste in your mouth, use the following ingredients to create a new recipe to make 2012 your best year ever.

Become a Detective: In sales management workshops we always talk about “inspect what you expect”.  Once a week; review your sales teams CRM system to ensure they are using it properly and casually ask each team member about their certain activities within their key accounts.  Once they know you are actually reviewing their accounts they will be more precise and begin to be more accurate. Next, make two extra sales calls per month with each sales rep.  Validate they can sell your firm and they are using the proper sales tools. These actions are not micro-management, they are designed to provide you greater opportunities to coach and grow your team.

Reduce Fatigue:  Recognize your sales team might be tired or somewhat challenged based upon the last three years of tight budgets and stress.  Fire them up with new products or packaging/pricing, change the game with new times for sales and sales training meetings-even re-arrange the sales offices.  Once a month, take your sales team on a “field trip” to visit a customer, let the customer “sell” your team on your products/services.

Find Creative Dust:  Read a book on creativity and share it with your team.  The truly great salespeople are the most creative and it is true that creativity can be learned!  As a sales manager, creative sales strategies will push you over your quota-get your entire team into a creativity fix.

Become an SOB:   That is a Student of the Business. Invest in sales management training, books, DVD’s. Create your own network of other sales managers where you can discuss ideas, learn what is working for others and explore new sales management concepts. Push yourself to become a professional in 2012, consider visiting other offices and view how their sales managers run their sales teams. At our website you will find free video’s on “hiring and training salespeople” and other articles I have written on sales management, you might also go back and skim through our blog to look for other ideas.

 

While these are just a few ideas, I would enjoy reading your reactions or other recipes for success below.  As a team of readers, let’s build up a complete for each as we work to make 2012 a feast we will always remember.

Acumen Management Group Ltd. “operationalizes” sales management systems and processes that pull revenue out of the doldrums into the fresh zone. During the past 12 years, our consulting, advisory, and platform services have illuminated, motivated, and rejuvenated the sales efforts for partners throughout North America. Ken’s latest book is “Leading High Performance Sales Teams”.

 

Ken provides Keynotes, consulting services and products designed to improve business performance.           Ken@AcumenMgmt.com   www.AcumenManagement.com

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Make 2012 Your Best Year EVER!

December 5th, 2011

Make 2012 Your Best Year EVER!

Is the market going to be better for your products/services in 2012? Or will your sales team face another tough year to achieve their sales objectives?  Recently I have been writing/talking about an issue facing everyone-your salespeople, your management team and your customers/prospects=sales fatigue. After three challenging years and now that we are about to enter  2012, all the sales numbers go back to zero and with confusion in the market, most everyone I have interacted with seems both physically and mentally  tired.

Last week I was speaking to a group of sales leaders in New York, as we discussed this topic, the question was asked regarding what as sales leaders can we do to counteract this condition.  I suggested the following idea’s (you can find more detail in past blogs on these topics).

  1. Build belief in your company & products/services: invite a happy customer to a sales meeting and let them tell your team how great your company and products are and what they have done for their company.
  2. Make a change: repackage your products/services, alter pricing, even move the desks in your sales offices. Another idea, create a new company sales presentation that changes your messaging. Any short term change will alter the chemistry and make something new and fresh.
  3. Focus on increased levels of training:  build a sales training plan for the first 90 days that includes sales skills, product/services knowledge, CRM, etc.  Next, build an individual salesperson development plan where twice each year, hold a formal salesperson career development discussion and mutually, you and a salesperson, create an individual plan to increase their professionalism.  In our “Interactive Sales Manager Tool Kit” we include a Salesperson Development Tool.  If you would like a free Salesperson Development Tool, send me an email request.  Ken@AcumenMgmt.com

There is always a lot to do but planning this  week for 2012 results will greatly move you ahead of your competition and prepare you for making 2012-Your Best Year Ever! 

Here’s another tip: December 15th, 2011: Make 2012 Your Best Year Ever:  50 Business Tips in 50 Minutes

Join a panel industry experts for a fast paced webinar where you will learn 50 great ideas on the following topics:
• How to build a high performance sales team
• How to create long term profitable client relationships
• How to leverage the power of social media networks
• How to align your entire organizations sales and marketing initiatives with your customers’ needs
• How to set focus your business on success and profit

Find  out more and Register here or  http://tinyurl.com/bl4zoq8

Ken Thoreson “operationalizes” sales management systems and processes that pull revenue out of the doldrums into the fresh zone. During the past 13 years, our consulting, advisory, and platform services have illuminated, motivated, and rejuvenated the sales efforts for partners throughout North America.

 Ken provides Keynotes, consulting services and products designed to improve business performance.      

Ken@AcumenMgmt.com   www.AcumenManagement.com

Blog:  www.YourSalesManagementGuru.com

Ingredients for Success: A Gourmet Life

November 21st, 2011

Sales Leadership: 10 Sales Kick-off Idea’s

November 14th, 2011

Sales Leadership: Ten 2012 Sales Kick-off Meeting Idea’s

 While working with a client last week it became obvious that we are moving into the time to  prepare 2012 budgets, new compensation plans and something most sales manager’s don’t take enough time in developing;  their 2012 Sales Kick Off meeting.  

Already many larger organizations are booking their sales conferences for the first quarter where they will invite their sales teams, vendors, resellers/partners to hear their plans to make 2012 the “best year ever”.  Keynote speakers, breakout sessions, new marketing plans and product demonstrations will all be coordinated to increase enthusiasm, salesperson belief and excitement that the new year will bring.  I know this because I am booked for five events already.  However just because larger organizations are planning their formal conferences it doesn’t mean as a sales leader you shouldn’t be planning an event for your sales organization.

A yearly sales kick-off meeting can be organized as an off-site/overnight 2 day program or as simply as a ¾ to a ½ day event.  You should schedule them no later than mid-February. However the basics of any sales kickoff event should include the following planning ideas. These ideas’s are not in any order of priority.

  1. 1.      You should announce theme for the new year. This should be a positive statement of your major objectives and something that can be reinforced throughout the year.  “Be Brilliant on the Basics” or Nike’s: Just Do It! Are two examples, comment below on your ideas for your sales theme for the year!
  2. 2.      Include time for sales training on sales skills. You might hand out a sales training book, as a gift to each salesperson, this will be your first quarter “must read” book. You can use the book for extended sales training during your meetings. Also roll out your first quarter sales training plans.
  3. 3.      Announce a first quarter sales contest. (see previous blogs for ideas)
  4. 4.      Announce a 2012 yearly sales contest; this should be a big prize for exceeding the salesperson’s quota. Examples include:  a trip to a resort, a cruise or a trip to an island.  Remember these kinds of incentive programs are not expenses but paid out of incremental revenues/profits. The roll out should include written rules and pictures of the location, etc. See my book: Creating High Performance Sales Compensation Plans, for idea’s on sales contests. www.AcumenManagement.com
  5. 5.      Describe and show your marketing plans for the first six months. This will show the salespeople how your organization is planning to support the sales team.
  6. 6.      Schedule the president of your company to give a short message on his/her philosophy on sales and the culture of your organization.
  7. 7.      You may or may not announce your new compensation plan at this event; it all depends upon the degree of change you are making. With minor changes, it’s a great time, with major changes schedule a separate meeting.  HINT: Do not roll out the new compensation plan as the last topic of the meeting; schedule it early in the afternoon, if your event is a full day meeting.
  8. 8.      Make sure you make the meeting fun!   As the sales leader work on activities that create the right culture and teamwork, create a game that everyone participates in during the event.
  9. 9.      Make sure each salesperson presents their “Business Plans” for the year, based upon the number of salespeople this can be done by breakouts into regions, smaller groups or as a single group. These business plans include not only forecasts but personal commitments to activity levels and professional growth.
  10. 10.  Bring in an outside speaker. This could include a customer telling of their satisfaction with your firm, a sales trainer or a motivational message that propels your team to excellence. See for more idea’s: www.AcumenManagement.com

This is your time to bring a coordinated program that sets the tone for the new year. Make sure you take the time to do it right.  What additional ideas do you have? 

Acumen Management Group Ltd. “operationalizes” sales management systems and processes that pull revenue out of the doldrums into the fresh zone. During the past 12 years, our consulting, advisory, and platform services have illuminated, motivated, and rejuvenated the sales efforts for partners throughout North America. Move up and move ahead!

Ken provides Keynotes, consulting services and products designed to improve business performance.           Ken@AcumenMgmt.com   www.AcumenManagement.com Blog:  www.YourSalesManagementGuru.com

Sales Leadership: Making Monday’s Marvelous

October 31st, 2011

Sales Leadership: Making Monday’s Marvelous

In past blogs I have commented on eating pizza, Gourmet Living and many ideas that are designed to improve the operations, culture and productivity of your sales team –as well as you the sales manager.  As I am sitting the airport, on this Monday morning, on my way to New York City to speak at an event it occurred to me that those first two or three hours on Monday morning are critical to set the tone for the week. However, as a sales leader you need to be prepared before that alarm goes off on Monday.

On Sunday afternoon I printed off my boarding passes and that evening I packed a bag, packed up my computer/business folders and placed them in my car along with my overcoat. I had also set aside my clothing for Monday and after a final packing of few items, I was on my way.  A short 30 minute drive and I was easily in the airport and through screening.  That organization made it easy for me to focus on the work for the week and time to prepare without a hectic event that may have started off my week on a negative note. 

So the question is… are you and each of your salespeople prepared for the week?

Several months ago I wrote a blog on “Sunday Night Sales Management”, while I may not suggest you call each of your salespeople every Sunday night as my first sales manager use to do, (see blog for details), you can set the tone several ways. These are not in priority order.

Start on Friday afternoon.  Depending upon the maturity level of your sales team, many organizations hold their “Monday morning sales meeting” on Friday afternoon. Everyone can discuss the past week and review their plans for the coming week.  This will reinforce the need for activity, planning and on Monday everyone is ready to go. You might the time to simply review everyone’s schedule for the coming week with a brief one on one also.

Start over the weekend.  Take minutes and simply scan CRM/Calendaring and review each salesperson’s planned activity and key prospect activity. By sending a few emails to each of your salespeople over the weekend, they will come to realize they will need to be prepared for Monday and following week. Inspect what you expect!

Start on Monday morning.  If you have a Monday morning sales meeting, be prepared. Have your information ready, make the meeting worthwhile, positive and set the tone for your desired culture.  Be organized.  If you would like a copy of my “Sales Managers Sales Meeting Agenda’, contact me. Ken@AcumenMgmt.com

 The rest of the morning be active, upbeat and accessible; don’t lock yourself up in other management meetings or be out of the office.  Get everyone feeling “beat” and help them find the rhythm.  Your goal is to make Tuesday Terrific, Wednesday Wonderful, Thursday Tremendous and Friday Fabulous.

 Ken Thoreson “operationalizes” sales management systems and processes that pull revenue out of the doldrums into the fresh zone. During the past 13 years, our consulting, advisory, and platform services have illuminated, motivated, and rejuvenated the sales efforts for partners throughout North America.

 Ken provides Keynotes, consulting services and products designed to improve business performance.           Ken@AcumenMgmt.com   www.AcumenManagement.com

Blog:  www.YourSalesManagementGuru.com

Step One: Creating Your Menu for Life: Passion of Impact

September 26th, 2011

I thought this week that the message must be upbeat and positive, last week we discussed how sales leadership must be the linchpin to lead your organization out of the a tough economy, in this video I speak to the need to help others, to mpact their lives, with the end result being your life will be even more successful.

Acumen Management Group Ltd. “operationalizes” sales management systems and processes that pull revenue out of the doldrums into the fresh zone. During the past 12 years, our consulting, advisory, and platform services have illuminated, motivated, and rejuvenated the sales efforts for partners throughout North America. Move up and move ahead!

Ken provides Keynotes, consulting services and products designed to improve business performance. Ken@AcumenMgmt.com www.AcumenManagement.com
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Sprint to the Finish-It’s that time of year!

August 29th, 2011

Sprint to the Finish—–It’s that time of year…

 

A shaky banking industry. Roller-coaster days on Wall Street.  Budgets being cut. Purchasing decisions being delayed.

With that economic domino effect affecting us all as 2011 begins to wind down, ending the year on a high note will be more challenging than ever. At Acumen, we’ve been offering the following advice to our clients and their sales teams:

Keep it in perspective. Recognize that if you are in the information technology sector, it is the best place to be in tough economic times. You sell what’s especially in demand right now: Solutions that can increase efficiency, cut costs and enhance customer relationships.

  • Stay optimistic. Remember that clients and prospects are seeking help and you’re in a position to both reassure and assist them.
  • Work harder. (Sorry, but that’s what’s needed.) Try to stretch yourself both in terms of attracting new customers and better serving existing ones. Sell professionally; execute brilliantly.

Meanwhile, the standard end-of-year scenario still applies, too. As always, this is when accelerated compensation programs kick in. More importantly, it’s when many management bonus systems take effect, rewarding executives for driving certain levels of pretax income to the bottom line or attaining their revenue targets.  and it’s no wonder that, just like every year at this time, sales teams feel like they’re in the last 100 yards of a big race.

Following are five additional steps to help you stay out in front as you approach the 2011 finish line:

  1. Count the days. In the same way that consumers track holiday shopping days, know how long you’ve got left to sell this year. Doing the countdown adds urgency to the process for you and your prospects. (Hint: How can you use the remaining weekends to boost business?)

 

  1. Consider all your resources. Can you turn to colleagues to strategize about opportunities and develop winning tactics? How about doing site visits? Can an existing client or a vendor contact help create credibility with prospects?

 

  1. Plot-closing strategies. Think about why prospects need your solution and exactly how they’ll benefit from implementing it, whether it’s generating revenues, improving productivity or better serving customers. Then figure out a reason for them to act now. You may have a sense of urgency driven by end-of-year deadlines for quotas or bonuses, but you need to show prospects how moving forward at this point will benefit them.

 

  1. Make contact twice weekly. Never let a week slip by between meetings with prospects. If you see them on Tuesday, see them again on Thursday. Stop by at a convenient time-but always have a valuable reason to visit, such as providing an implementation plan or a reference letter.

 

  1. Keep prospecting. Sales organizations often drain their pipelines by the end of December. January may be strong with leftover business, but February, March and April typically lag. It’s important to ensure that marketing and prospecting levels remain constantly focused on future pipeline development. We recommend that you take your calendar and block out specific times for prospecting between now and year’s end.

One last tip for coping with today’s economy: In the downturn following the 9/11 terrorist attacks, I developed a short personal motto that successfully reinforced the need to keep moving forward. It was: “Take action. Stay positive.”  I suggest that you develop a similar slogan to help you navigate these difficult times. Having a strong foundation can make all the difference in how you end the year and position yourself for 2012.

Ken Thoreson. “operationalizes” sales management systems and processes that pull

revenue out of the doldrums into the fresh zone. During the past 12 years, our consulting, advisory, and platform services have illuminated, motivated, and rejuvenated the sales efforts for clients throughout North America. Move up and move ahead!

 

Ken provides Keynotes, consulting services and products designed to improve business performance.     

Ken@AcumenMgmt.com                   Website:  www.AcumenManagement.com

Blog:  www.YourSalesManagementGuru.com

Sales Leadership: Be a Postive Force

July 31st, 2011

Sales Leadership: Be a Positive Force 

It’s been a tough past few weeks; it’s been hard to listen to the chaos in Washington DC, the impact on the US stock market, continuing war issues and the lack of strong economic growth.  Last week I wrote about the summer blahs and sales leadership’s responsibility, it included an idea to “pump up your mental power”.   Believe me; I was really excited to travel this week.

I am in Anaheim, CA at the National Speakers Association Conference.  What a great time of the year  to be in a location with positive people, positive messages and everyone willing to assist in providing idea’s, tips and recommendations to help you grow your business. I have the opportunity to sit in on breakout sessions, discuss ideas one on one and listen to the top speakers in my profession, not only do I get to hear their programs, but also observe their techniques and styles.  It is a positive push in the right direction.  As readers of my blog have read below, my Thoreson Theorem or mantra is:  Stay positive, Take Action.  My keynote program stresses the need for everyone to consider their personal philosophy and in the times we live in and as sales leaders we must remain a positive force within our organizations.  What are you doing to increase the positives within your organization?  I would like to read your comments below or send me an email:  Ken@AcumenMgmt.com

 Need some personal help to increase your positive vibes or to pump up your team?

 All of this is why I wanted to share with you the information below; it describes my new book titled: Success Simplified:

 This book has it all!!!  It includes fourteen chapters on increasing your success quotient.

 Success Simplified has been written by the individuals who have learned the secrets to success. Where in one book can you learn from Dr.  Stephen Covey, Ken Thoreson, Dr. Tony Alessandra Patricia Fripp.

 Ever wonder why you feel like you’re on a treadmill, trying to go faster and juggling many different tasks while trying to please everyone? You’re not alone! These days it seems that everyone is trying to grab the gold ring but the carousel is  going too fast and it’s too complicated to and competent strategies to reach out and actually grasp it. Maybe it is a matter of redesigning success. We each have the opportunity to choose what success is for us. What if you took command and chose your own meaning of success so that you could love the life you live?

 The insights shared by the authors in this book have the capacity to not only inspire but transform your life. Take advantage of the valuable information they have provided. You’ll be glad you did!

 “Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, then you will be successful.”

—Albert Schweitzer

 Based upon my meaningful keynote program, the reader will discover the importance of creating a personal theme for their lives, finding personal and professional balance, and creating the three ingredients to create a menu for life:  1) the passion of impact, 2) breaking out and becoming more creative and 3) being real and being more.

 This book has been designed for everyone; it will create dynamic changes in your life and the lives of those you touch. You can also learn more on my YouTube Channel.

 Ken Thoreson, author of the award-winning Your Sales Management Guru blog and book series for sales leaders, renowned consultant, speaker and contributor to many publications, teams with best-selling authors Stephen Covey (The 7 Habits of Highly Effective People), Dr. Tony Alessandra (The New Art of Managing People), and Patricia Fripp (award-winning professional keynote speaker) in a new book about achieving and assessing personal success. Thoreson was selected by Tennessee-based Insight Publishing’s nationwide search to be featured in the newest book in its highly successful Success Simplified: book series. The book also features other well-known authors and speakers, each offering time-tested strategies for defining and achieving success in frank, intimate interviews.

 Ken’s chapter, based on his popular keynote address and 13 years as a business consultant, features his Gourmet Living: “no-regrets, do-over recipe for success” and the importance of building a menu for life. “Each person is in charge of designing what their own success looks like to make sure they love the life they are living,” says Thoreson. “From our experiences, we are constantly learning how to take actions that help us achieve that success. I encourage everyone to ask themselves, ‘If you had your life to live to do over again, what would you do differently, if anything?’ While we cannot relive our lives, we can take action to change the way we are living.”

 The chapter discusses how to find personal and professional balance by aligning the individual’s soul with their company’s goals. “For those who manage people, it’s about taking the no-regrets to a personal level and helping them understand their own goals and recipe for success,” he explains.

 Thoreson waxes about the three essential ingredients for building a menu for life: the passion of impact; breaking out and eight ways to become more creative; and learning to be real and more. He also describes in detail the four critical roles that mentors, risk, work, and creativity play in achieving success.

The first three titles in Thoreson‘s series of “Your Sales Management Guru’s Guide” books also have recently been published. Your Sales Management Guru’s Guide to Leading High-Performance Sales Teams, Your Sales Management Guru’s Guide to Recruiting High-Performance Sales Teams, and Your Sales Management Guru’s Guide to Creating Sales Compensation Plans for High-Performance Teams can be ordered at http://www.yoursalesmanagementguru.salesgravy.com, Amazon.com

 Acumen Management Group Ltd. “operationalizes” sales management systems and processes that pull revenue out of the doldrums into the fresh zone. During the past 12 years, our consulting, advisory, and platform services have illuminated, motivated, and rejuvenated the sales efforts for partners throughout North America. Move up and move ahead!

 Ken provides Keynotes, consulting services and products designed to improve business performance.           Ken@AcumenMgmt.com   www.AcumenManagement.com Blog:  www.YourSalesManagementGuru.com

 

Take Advantage of the Opportunity of a Lifetime

July 25th, 2011

Take Advantage of the Opportunity of a Lifetime

 Take advantage of the opportunity of a lifetime, during the lifetime of the opportunity! I use this phase in my keynote program on Gourmet Living; I have coined it as a Thoreson Theorem.  In each of our lives we all have special times or events that open the door to unique opportunities. They maybe a business that is taking off and bringing great rewards, or it could be a special time to share with old friends or relatives.    The important aspect of the phase to recognize the “time” factor and the action of “taking advantage”, many times I have noticed individuals not recognizing how little we have in our lives or failing to take action, they simply exist.

 While we can’t live our lives over again, we do have the freedom to do over the way we live our lives.  Domino pizza faced quality control issues and they are now “doing over” their recipes and services. In Gourmet Living I speak often about creating a Menu for Life where each of us can choose a philosophy of how we want to live life and to create a “mantra” or theme that will carry you on your day to day life experiences.  All of this becomes a Do-Over Recipe for Personal and Professional Success. Why is this important as we move into the last week of July?

Are you ready, excited and focused or are you feeling the blah’s? Last week I was interviewed on the topic of sales fatigue for Top Sales World www.TopSalesWorld.com . It is something I have noticed the last three and four months where sales leaders and salespeople are feeling the grind of the past 18-24 months and facing the next  5 months of exceeding sales quotas. If you or your sales team are simply showing up to work, you may need to consider Doing-Over your personal and professional goals, setting a new theme for your sales team for the next 5  months  and simply increasing the motivational factor for your team.  Gain what I like to call ‘fresh air”.  Remember professional’s will do what amateurs fail to do, the little extra’s that make the difference in their performance. The YouTube video below discusses 3 words, And Then Some....These three words are the difference between average performers and top performers.  I hope you enjoy the video, its 2 ½ minutes.

http://www.youtube.com/watch?v=G0VKjUwE2TI

I hope you are excited and that everyone on your team takes advantage of the great opportunities that exist and their lives are all Gourmet.

Ken Thoreson “operationalizes” sales management systems and processes that pull revenue out of the doldrums into the fresh zone. During the past 13 years, our consulting, advisory, and platform services have illuminated, motivated, and rejuvenated the sales efforts for partners throughout North America.

 Ken provides Keynotes, consulting services and products designed to improve business performance.           Ken@AcumenMgmt.com   www.AcumenManagement.com

Blog:  www.YourSalesManagementGuru.com

Gourmet Living: Your Life’s Pizza

July 5th, 2011

Gourmet Living:  Your Life’s Pizza

Ahh summer is here, the fourth of July was celebrated with parades, fireworks and many family and community get together’s.  I hope your weekend was a terrific time to celebrate America.

On Saturday,  we spent the evening on the dock, cooling off with frequent swims and feeling the light breeze off the lake;   about 6pm I went up to the kitchen and took out my pizza stone and made a pizza, with pepperoni, mushrooms, 2 kinds of cheeses, fresh basil and Italian seasoning.  Needless to say we finished it off as the sun was setting behind the hills of east Tennessee.

If you follow our blog or receive my monthly newsletter you know I speak often about food, finding your Menu for Life and the analogy of pizza and life.  All of our lives are made up of various ingredients-much like my Saturday evening pizza, but our lives are also made up of various slices that if balanced properly increase both our personal life as well as your professional life.  These slices of life relate to relationships, friends & family, fitness, communication skills, time management, etc.

To hear an excerpt from my keynote where I describe how to find balance in your life and begin to create a Gourmet Life listen to this YouTube video.

http://www.youtube.com/watch?v=-kTVC-jcT3Q

If you would like a copy of the Personal/Professional pizza to assess how you score in each slice of life, send me an email. Ken@AcumenMgmt.com

As you look on You Tube: search for “Ken Thoreson”, you will find 10 other short video’s from my keynote program: Gourmet Living.

Ken Thoreson “operationalizes” sales management systems and processes that pull revenue out of the doldrums into the fresh zone. During the past 13 years, our consulting, advisory, and platform services have illuminated, motivated, and rejuvenated the sales efforts for partners throughout North America.

Ken provides Keynotes, consulting services and products designed to improve business performance.           Ken@AcumenMgmt.com www.AcumenManagement.com

Blog:  www.YourSalesManagementGuru.com